Privacy Policy
At Hostpanel Demo, we value your trust. This policy explains how we handle your data across our hosting, domain and client portal services.
Last updated: 2026-03-12
Information We Collect
To provide hosting and domain services, we collect several types of information from our clients and website visitors:
- Identity data: Name, company name, and job title for account management.
- Contact data: Email address, phone number, and billing address for communication and invoicing.
- Technical data: IP addresses, browser types, and usage patterns on our website and client portal.
- Service data: Domain names, DNS records, and account settings needed to provision and manage your services.
- Marketing data: Preferences in receiving updates about our services and plans.
How We Use Your Data
Hostpanel Demo uses your personal and technical data to ensure reliable service delivery and platform stability:
- Provisioning and renewing the hosting, domain and server services you have ordered.
- Ongoing maintenance and technical support for your services through the client portal.
- Issuing invoices, processing payments and sending renewal and billing notices.
- Identifying and preventing technical issues or security threats on our platforms.
- Communicating project milestones and administrative updates via the client portal or direct channels.
Information Sharing
We never sell your data. We only share information with trusted partners to facilitate our services:
Domain registrars and data centre providers (to register domains and run your services); Third-party payment gateways for secure billing; Analytics providers to help us improve user experience. All partners are strictly bound by confidentiality agreements.
Cookies and Analytics
We use essential cookies for user authentication and session management in the client portal. Additionally, we use analytics cookies to understand how visitors interact with our website.
You can manage your cookie preferences through our dedicated Cookie Banner or your browser settings. Note that disabling essential cookies may limit the functionality of the client portal.
Digital Protection
We employ enterprise-grade security measures, including SSL encryption, secure API protocols, and regular vulnerability scanning, to protect your data.
Access to client account data is strictly limited to authorized team members involved in support or provisioning.
Your Rights & Control
You have full control over your data stored with Hostpanel Demo. You may request:
- A complete record of all personal data we hold about you.
- Immediate correction of any inaccurate contact or project information.
- Permanent deletion of your account and data, subject to legal retention rules.
- A pause on your data processing for marketing purposes.
Data Retention
We keep account-related data for the duration of our engagement and as required by law for financial auditing and legal compliance.
Inactive account data is typically anonymized or deleted after 24 months of inactivity to ensure your privacy.
Children's Privacy
Our services are exclusively designed for businesses and professionals. We do not knowingly collect data from individuals under 18 years of age.
Policy Updates
We may update this policy to reflect new platform features or changes in regulations. Significant updates will be communicated via our newsletter.
We recommend checking this page occasionally to stay informed about our data protection standards.
Privacy Concerns?
Our Data Protection Team is ready to assist you with any questions regarding your information at Hostpanel Demo.
Get in Touch