Frequently Asked Questions

Hosting, domains, servers and a client portal for ordering, billing and support.

Choose a plan, create an account and pay the first invoice. Most services activate automatically.

Cards and the other methods enabled at checkout.

Services are billed per cycle. Invoices are issued ahead of the due date and reminders are emailed.

Open a ticket from the client portal or use the contact page.

Yes. Request cancellation from the service page and it ends at the close of the paid period.

Yes. Migration is free on annual plans, including databases and mail.

Search for the name on the domains page and add it to your cart. To transfer, provide the authorization code.

Yes, a free SSL certificate is included in every hosting plan.

Yes. Upgrade a service from the client portal at any time.

Daily backups are included in every hosting plan.

Yes, virtual and dedicated servers with full root access and monitoring.