Question 1

What does the platform offer?

Accepted Answer

Hosting, domains, servers and a client portal for ordering, billing and support.

Question 2

How do I get started?

Accepted Answer

Choose a plan, create an account and pay the first invoice. Most services activate automatically.

Question 3

Which payment methods do you accept?

Accepted Answer

Cards and the other methods enabled at checkout.

Question 4

How does billing work?

Accepted Answer

Services are billed per cycle. Invoices are issued ahead of the due date and reminders are emailed.

Question 5

How do I contact support?

Accepted Answer

Open a ticket from the client portal or use the contact page.

Question 6

Can I cancel a service?

Accepted Answer

Yes. Request cancellation from the service page and it ends at the close of the paid period.

General Questions